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Getting Started

  • Overview of CSP Platform
  • First Time Login
  • Create a User Account
  • Navigating in CSP
  • How to use Service Requests
    • Start a New Service Request
  • Using the Dashboard
  • Services Available in CSP
  • Getting Online Help
  • FAQs

Your Account Profile

  • Change Your Profile Information
    • Change Login ID
    • Change Password
  • Add, Edit, and Deactivate users
    • Deactivating User Account
  • Set up Two-Factor Authentication

Common Tasks

  • Payments, Invoices, Account Balance
    • Make a Payment
    • View Outstanding Payments and Proforma Invoices
    • View Current Balance
    • Pay for One or More Request(s)
    • Pay by Credit Card
    • Pay by Cheque
    • Pay by Bank Transfer
    • Refunds and Return of Deposits
    • View Payment History
  • Communicating with Service Team
    • Manage Conversation Participants in CSP
  • Upload and Manage Documents
  • Signing Documents Electronically
    • ID Verification
  • Checking Service Progress Status
  • View Your Company's Profile
  • View Current Subscriptions
  • Change or Edit an Address Field
  • Mail Delivery Report
  • Meet Your Team

Service Specific Help

  • Introduction
  • Company Administration Services
    • Incorporate a New Company
    • Add or Resign Company Directors
    • Apply for a Business License
    • Apply for CorpPass
    • Change Company Name
    • Change Company's Business Activity
    • Change Corporate Representative
    • Change Financial Year End (FYE) Date
    • Change Registered Address
    • Declare Interim Dividends
    • General Inquiry
    • Increase Share Capital
    • Initiate Annual Compliance
    • Open a Corporate Bank Account
    • Pay for Miscellaneous Charges
    • Perform Post Enrollment Tasks
    • Remove Directors
    • Request Share Certificates
    • Sign Controller Notices
    • Strike Off Company
    • Transfer Company Out
    • Transfer Existing Company
    • Transfer Shares
    • Update Mail Handling Instructions
    • Update Personal Details
  • Accounting Services
    • Request Accounting Services
    • Process Monthly Payroll
    • Register for GST
    • Initiate Annual Return Filing
  • Immigration Services
    • Apply for Employment Pass
    • Apply For Dependent Pass
    • Apply for Entrepreneur Pass
    • Apply for Letter of Consent
    • Apply for Permanent Residence
    • Renew Employment Pass
    • Renew Dependent Pass
    • Renew Entrepreneur Pass
    • Other Immigration Service

Troubleshooting

  • Changes I made on request are not saved, what should I do?
  • I am unable to log into my account, what should I do?
  • I can't receive DocuSign Emails, what should I do?
  • I don’t have access to some types of requests and pages, what should I do?
  • I want all emails from CSP to be sent on one email address, what should I do?
  • Device Compatibility and Supported Browsers

Accounting Services

All services related to Accounting are listed under this category

This category consists of the following services:

  • Accounting Services Inquiry
  • Payroll Monthly Process
  • Register for GST
  • Initiate Annual Return Filing

Updated 5 days ago


Update Personal Details
Request Accounting Services