Refunds and Return of Deposits

Refunds

If you request a service that is charged as a one-time service, cancel it before we have started working on it, we will credit the total amount of the service to you. If you cancel the service after we have started working on it, we will charge an amount proportional to the amount of work we have done before receiving your cancellation and credit you the balance.

If you cancel an ongoing service, i.e., a service charged on a periodic basis, we will credit the pro-rata portion of the service for the period that is unused.

Return of Deposits

Some services require that you provide a deposit. Usually, a deposit is associated with ongoing services, and you are required to maintain this deposit as long as you continue to receive that service. This deposit is fully refundable, and it will be returned to you when you stop using that service.