Use the Remove Directors service request to remove an existing director of your Singapore company. The company must be enrolled on the CSP platform to request this service.

With the same service request, you can remove at the same time any number of directors.

For this request, you will be required to:

• Select the directors being removed
• Make a payment, and
• Sign the necessary documents.

How to Start

You can start the Remove Directors request at any time from the New Request page. The service request is a part of the Company Administration services category.

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Learn more about how to Start a New Service Request.

Step-by-step Instructions

Submit Request Step

In this step, you are required to select the directors being removed, provide the EGM date, time, and address, and the Resolution to call for the EGM date.

You are not required to complete the form to SUBMIT the request to the staff if you have any questions. However, you must meet all the required information to move to further steps.

Instructions

The Instructions section will guide you on what is required from you at each step of the service request.

Company Information

For your reference, your Company Name, UEN, and ACRA Business Profile are displayed in this section. You can download your ACRA Business Profile by clicking on the icon.

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To view the complete company profile and all associated documents for all your companies that are enrolled on CSP, select the My Companies link in the left navigation menu.

Remove Directors

The Remove Directors section displays the list of all company directors of your Singapore company. To remove any director from the list, select the corresponding checkbox. At least one director must be chosen as removed.

Below the table, complete the EGM date, time and address, and the Resolution to call for the EGM date. The date fields are required on this step, while other areas can be populated later. These fields will be used in the documents generated in further steps.

Check Data For Completeness

Use the CHECK FOR COMPLETENESS button to ensure that you have completed all information correctly and that the request can be moved to further steps. The system will show you the list of incorrect details, if any. Please note, you can SUBMIT this request to staff if you have any questions before completing the required information.

Have Questions?

If you have any questions about this service request, you can exchange messages with the CSP staff icon.

The staff member will review and respond to your questions. Read more on how to send and read messages

If needed, a staff may display the following additional sections:

Staff Attachments Section

The staff member may attach documents for your reference or examples of documents that you need to provide. These files will be displayed in the Staff Attachments section. To view the document in your browser, simply click on its name.

Client Attachments Section

The Client Attachments section will be displayed if the staff member has asked you to attach any document(s). Review the instructions from the staff member in the Messages section.

Click the ADD button to attach a document.

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Read more about how to Upload and Download Documents.

Service Fees

Based on your needs, the staff member will communicate the applicable charges. The Service Fees section will display a breakdown of all the applicable charges.

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Fees shown in the figure above are for illustration

The fees shown above are for illustration purposes only and do not reflect the actual fees that may be applicable in your case. To learn more about the fees for various services available on CSP, please read the article on Pricing of Services.

Billing Details

This section displays the billing information of your company for your reference.

Bill To field will be populated with your company name and the Billing Address with the registered address of your Singapore company.

The information from the Billing Details section is used for the proforma invoice during your payment.

Read more about billing information here.

Review Request Step

After you submit the request, the staff member will review the information you provided. The staff member will answer your questions (or provide additional instructions) in the Messages section. Learn more about how to communicate with the staff member in CSP. If the staff member requires any clarifications, the request will be assigned to you. You will be notified by email when the request is assigned back to you.

You can also monitor progress of the Request from your dashboard.

Once all the necessary information has been received, the request will be assigned to you and moved to the Confirm and Pay step.

Confirm and Pay Step

In this step, you will be required to make a payment for this service request.

Refer to the Service Fees section to see a breakdown of the service fee. In the Billing Details section, the automatically generated proforma invoice for this payment will be attached.

If you have any questions or require clarification about the charges, enter them in the Messages, and click the REQUEST CLARIFICATION button.

The staff member will review your comments and respond promptly.

If you are ready to proceed with the payment, click the MAKE PAYMENT button. It will take you to the My Payments page.

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Learn more about how to make a payment for your service request.

Confirm Payment Step

On this step, a staff reviews and confirms your payment.

If your payment is in order, the request will be moved to the next, Prepare Documents for Signatures step. If a staff has any questions or requires clarifications, the request will be transferred to the Payment Clarifications step.

Payment Clarifications Step

You will be assigned with this step only if a staff requires any payment-related or other clarifications from you at this point. Please refer to the Messages section to see a message from our staff.

Prepare Documents for Signatures Step

The system will generate all the documents that need to be signed. The staff member will review the documents for accuracy. After the review, the staff member will send the service request to you to sign the documents.

Sign Documents Step

On this step, all signatories will be requested to sign the documents electronically. If any newly added persons were appointed as directors, the new signatories would also need to verify their identities.

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Learn more about how to Verify Identity of Signatories and to Sign Documents Electronically to complete this step.

The request will automatically move to the next step after all signatories have verified their identities and electronically signed the incorporation documents.

Review Signed Documents Step

The staff member will review the signed documents for accuracy.

If the staff member requires additional information, the request will be assigned to you at the Sign Documents step.

Update ACRA Step

The staff member updates your company record in ACRA with the new director information and retrieves the updated ACRA Business Profile.

Final QA Step

On this step, the staff reviews and verifies the entire information for this service request. If everything is in order, the request will be moved to the next step.

Close Workflow Step

The services you requested have been delivered and this request is now ready to be closed.

The completed service requests will be shown in the Completed Requests section.