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v1.0

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Guides

v1.0

Set up Two-Factor Authentication

Getting Started

Overview of CSP Platform
First Time Login
Create a User Account
Navigating in CSP
How to Use Service Requests
- Start a New Service Request
Using the Dashboard
Services Available in CSP
Getting Online Help
FAQs

Your Account Profile

Change Your Profile Information
- Change Login ID
- Change Password
Add, Edit, and Deactivate Users
- Deactivating User Account
Set up Two-Factor Authentication

Common Tasks

Payments, Invoices, Account Balance
Communicating with Service Team
- Manage Conversation Participants in CSP
Upload and Manage Documents
Signing Documents Electronically
- ID Verification
Checking Service Progress Status
View Your Company's Profile
View Current Subscriptions
Change or Edit an Address Field
Mail Delivery Report
Meet Your Team

Service Specific Help

Introduction
Company Administration Services
Accounting Services
Immigration Services

Troubleshooting

Changes I made on request are not saved, what should I do?
I am unable to log into my account, what should I do?
I can't receive DocuSign Emails, what should I do?
I don’t have access to some types of requests and pages, what should I do?
I want all emails from CSP to be sent on one email address, what should I do?
Device Compatibility and Supported Browsers

Set up Two-Factor Authentication

Learn what is two-factor authentication and how to set it up

Updated 12 months ago

Related articles

Change Your Profile Information
Add, Edit, and Deactivate users
Deactivating User Account
Getting Online Help